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Resources and Research Support Specialist

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Please see Special Instructions for more details.

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Position Information

Position Information

Department University Libraries
Alternate Department Description

Mercer Library, Science and Technology Campus

Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Restricted Position? No, is eligible for layoff or severance benefits.
Job Category Classified Staff
Role (State) Job Title Library Specialist II
Working Title Resources and Research Support Specialist
Job Type Full-Time
Position Number 01297Z
Recruit Number Staff - 8590
Working Hours Sunday, 11:45 A.M .- 8:15 P.M.; Monday through Thursday, 1:45 P.M. - 10:15 P.M. Work schedule (hours and days) will adjust during exams, intersessions, holidays, and to meet the staffing needs of the Mercer Library.
Location Prince William, VA
Other Location
Pay Band Payband 4
Salary $38,000.00
Web Announcement

Resources and Research Support Specialist, Library Specialist II

The George Mason University Research and Educational Services Division, within University Libraries, is looking for an enthusiastic and energetic individual for a Resources and Research Support Specialist position for the Mercer Library. Mercer Library is located on the Science and Technology Campus, Manassas, Va. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. This position is responsible for supporting the research and access services activities of campus faculty, staff, students and the associated community.

The Resources and Research Support Specialist serves as a member of Mercer Library’s research, access services and information/library management services teams. This position serves as senior person in charge of library facilities during evenings and weekend hours and when library administration or library manager is not available. The incumbent will manage stacks maintenance activities, stacks shift projects, and collection integrity. Managing the recruitment, hiring, training, and the supervision and oversight of student workers are essential responsibilities of this position. As an integral part of the services team, the incumbent will work closely with public/access, and research staff system-wide.

Required Qualifications:

  • Successful experience supervising library staff and/or student employees;
  • Demonstrated experience in collections management, stacks maintenance and stacks shifts;
  • Demonstrated customer service experience in library circulation and access services;
  • Physical ability to safely and independently lift materials, including mail packages and push loaded book trucks weighing up to 40 pounds;
  • Broad knowledge of library public and access services, particularly customer service principles; as well as experience interpreting, explaining and applying a variety of policies and procedures independently or with general to minimal supervision;
  • Demonstrable technology skills, with a commitment and ability to learn and use current information technologies: library circulation systems, catalogs and research databases;
  • Effective interpersonal and communication skills (written and oral) for providing customer service in a diverse, academic environment supporting a combined service desk;
  • Broad knowledge of research concepts, processes and services, including knowledge of research resources and experience performing work of a routine, non-routine and moderately complex nature;
  • Well-developed organizational skills, including the ability to manage competing priorities, meet deadlines, and exercise good judgment; and
  • A bachelor’s degree, or an equivalent combination of education/training and experience (any major is acceptable).

The following education and/or skill sets are preferred:

  • Demonstrated academic library experience;
  • Demonstrated successful experience hiring, training and mentoring student employees in a library setting;
  • Troubleshooting skills, including technical, personnel and facility; and
  • Exercise sound judgment under time pressure or in emotionally charged
Special Instructions to Applicants

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

For Full Consideration, Apply by:
Posting Date 03/05/2018
Job Close Date 03/26/2018
Open Until Filled? No
Telework Friendly? No
Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * b. The duties of this position require the physical ability to independently bend and reach overhead, to grasp and move library materials, to lift, move, and unpack packages and bins (up to 40 pounds), and to push loaded book trucks Are you able to perform these duties?
    • Yes
    • No
  2. * Work schedule for this position is Sunday, 11:45 A.M. – 8:15 P.M.; Monday through Thursday, 1:45 P.M. – 10:15 P.M. The scheduled work days and work hours will vary during times of exams, intercessions, holidays, and to meet the staffing needs of the Mercer Library. Are you able to work in a position that requires a flexible work schedule, to meet the demands of the University Libraries?
    • Yes
    • No
  3. * The work schedule for this position include evening and weekend hours. Are you able and willing to work evenings and weekends?
    • Yes
    • No

Supplemental Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of Professional References
Optional Documents