Employer Relations Coordinator

Position Information

Position Information

Department UL - University Career Services
Alternate Department Description
Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Restricted Position? No, is eligible for layoff or severance benefits.
Job Category Classified Staff
Role (State) Job Title Education Support Specialist II
Working Title Employer Relations Coordinator
Job Type Full-Time
Position Number 02376Z
Recruit Number Staff - 8534
Working Hours
Location Fairfax, VA
Other Location
Pay Band
Salary Commensurate with education and experience.
Web Announcement

Employer Relations Coordinator

The George Mason University Career Services is looking for an enthusiastic and energetic person for a Employer Relations Coordinator.

This position is responsible to provide excellent frontline customer service to employers interested in recruiting at Mason. Enforce employer recruiting and student conduct policies. Manage and coordinate Signature Recruiting Events including, but not limited to, the On-Campus Interview Program, Practice Interview Days and Resume Clinic, which involves aspects of scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check-in/out procedures and evaluation. Also maintain full responsibility for managing and approving new employer accounts and job/internship positions in the HireMason database. Assume managerial responsibility of and strategic vision for the involvement of student worker(s) assigned to the Employer Relations Team. Proactively seek new and innovative methods for providing enhanced services to our employer partners and on-campus recruiters. Serve on cross-functional center teams, assisting with strategic planning initiatives, and maintaining key liaison relationships with University constituents.


1. On-Campus Interview Program

Manage all aspects of the On-Campus Interviewing (OCI) Program in the HireMason career management system. Ensure that the On-Campus Interview program is ready for each recruiting cycle by ensuring all web and email content is accurate and up-to-date. Collaborate with the Trends and Assessment Coordinator and Associate Director, Industry Advising and Employer Development to create, collect, analyze, and present program data. Use trends and assessment data to conceptualize, propose, and initiate new and innovative solutions to best engage with employers, manage events, and reach departmental goals.

2. Employer Relations

Collaborate with Assistant Director, Employer Relations to create, revise and enforce recruiting and HireMason policies, ensure timely approvals of all positions and employer registrations in the database. Actively communicate concerns or requests for additional information to employers on a consistent basis. Work collaboratively with Industry Advisors to handle employers of concern, student violations, and efforts to build/maintain strong employer relationships. Promote positive employer relationships and assist employers in setting up high-quality internship and full-time experiences for students; contact employers by phone or email; host and/or visit local businesses, government, and organizations to develop opportunities in consultation with 30% E-members of the Industry Advising and Employer Development team. Maintain up-to-date knowledge of recruiting and market trends to share regularly with all center staff members.

3. Signature Programs and Event Management

Support the center mission by serving as key employer relations staff. Collaborate with Industry Advisor and Employer Development Team to create, customize, and execute employer/alumni/student networking events and educational panels, including Practice Interview Day and Resume Clinic. Provide relevant outreach presentations as requested by campus partners and stakeholders. Collaborate with the Assistant Director, Consider the needs of academic stakeholders and provide industry-specific programming that meets the interests of Mason students and employers.

4. Cross-Functional Teams and University Initiatives

Serve on various cross-functional teams to promote the vision and direction of University Career Services; contribute to the strategic planning in order to evolve center services and programs. Serve as a liaison to university departments as appropriate. Represent Mason and the center in local and national professional associations and conferences in order to stay current with industry standards and changes, revise programs to reflect trends, and increase the center’s visibility among professionals in the field. Participate in university committees providing representation of the career center on community issues.

5. Supervising Employer Relations Student Assistant

Collaborate with Associate Director, Student Professional Development and Coordinator, Customer Services and Student Leadership to advertise, interview and hire Employer Relations Student Assistant (ERSA) who will assist in providing quality customer service to employers and staff. Provide direction, guidance, support, and patience in setting performance goals, reaching goals, and engaging in self-appraisal. Conduct formal annual evaluations. Maintain high expectations for coordinator and program outcomes; ensure accountability on all levels. The ESRA will support the development of employer relationships with University Career Services by approving incoming employer registrations and job/internship postings in HireMason.

Required Qualifications:

  • Bachelor’s degree; or an equivalent combination of education and experience in the preferred areas of study to include business, marketing and communications;
  • Professional demeanor and customer-focused approach is required;
  • Must have strong written and verbal communication skills in order to establish and maintain working relationships with students, employers and the office/campus community;
  • Able to compile, write and present reports;
  • Demonstrated experience in day-to-day administration, evaluation and improvement of programs, preferably in a university environment;
  • Experience with databases—including data entry, records management and reporting—is essential;
  • Requires competency in the following computer programs: Microsoft Windows, Word, Excel and PowerPoint;
  • Capable of working under pressure to meet deadlines and to handle multiple tasks and projects simultaneously;
  • Attention to detail;
  • Technical proficiency, including data entry, records management and report generation using Symplicity Career Services Management database, Excel, Word and PowerPoint;
  • Strong communication skills for communicating processes and policies, with an ability to give presentations;
  • Strong phone and e-mail etiquette;
  • Outstanding customer service skills to meet the needs of students, employers and Mason staff;
  • Ability to develop and maintain effective professional relationships;
  • Strong initiative and ability to work independently; and
  • Ability to communicate effectively with a diverse student population.

Preferred Qualifications:

  • Previous experience working in higher education is desirable;
  • Knowledge of career management software is desired;
Special Instructions to Applicants

For full consideration, please complete the online application at http://jobs.gmu.edu/ and attach a cover letter, resume, and list of three professional references with contact information.

For Full Consideration, Apply by: 02/16/18
Posting Date 01/31/2018
Job Close Date
Open Until Filled? Yes
Telework Friendly?
Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

Supplemental Questions

Required fields are indicated with an asterisk (*).

Supplemental Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of Professional References
Optional Documents