Academic Success Advisor

Position Information

Position Information

Department College of Humanities and Social Sciences (CHSS)
Alternate Department Description

Undergraduate Academic Affairs

Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Restricted Position? No, is eligible for layoff or severance benefits.
Job Category Classified Staff
Role (State) Job Title Education Support Specialist III
Working Title Academic Success Advisor
Job Type Full-Time
Position Number 02611z
Recruit Number Staff - 8487
Working Hours
Location Fairfax, VA
Other Location
Pay Band Payband 4
Salary $46,000-$51,000, commensurate with education and experience.
Web Announcement

Academic Success Advisor

The George Mason University, College of Humanities and Social Sciences, Undergraduate Academic Affairs Office is seeking candidates for the position of Academic Success Advisor.


The Academic Success Advisor will be responsible for coordinating and implementing programs and services to help improve the educational outcomes of program participants. The Success Advisor helps to cultivate a student-centered environment in the college that is supportive of student success, persistence, and retention through to graduation.

Under direction of the Associate Dean for Undergraduate Academic Affairs and the Director of Advising and Retention, the Academic Success Advisor will be responsible for administering programming to help the College’s undergraduate students succeed in completing their degrees. The Academic Success Advisor will also be responsible for;

  • Provide intrusive advising, counseling, mentoring, and academic support to undergraduate students in the college;
  • Help students define and overcome obstacles to achieving academic goals through timely intervention and support;
  • Coordinate and collaborate on initiatives, events, and programming that promote student persistence, academic developmental learning, and retention;
  • Maintain and update student records and data, including documentation of student interactions in relevant institutional systems (DegreeWorks, SSC-Campus);
  • Monitor the academic progress, persistence, and retention of the College’s students and program participants;
  • Provide regular reports and accurate data regarding activities;
  • Provide outstanding customer service to all internal and external customers;
  • Work cooperatively with other offices to ensure the successful delivery of support services to participants;
  • Serve as liaison to faculty regarding student success advising. attend and participate in regular meetings held by programs and the College; and
  • Performs other duties and requested or assigned.

Required Qualifications:

  • Bachelor’s degree or equivalent;
  • Demonstrated experience working with college students at the undergraduate level;
  • General knowledge of the principles, practices and trends in the areas of academic advising, student persistence, retention, and degree completion; and
  • Excellent oral and written communication skills;

Preferred Qualifications:

  • Master’s degree in Higher Education Administration/Counseling;
  • Experience with implementation of solutions to facilitate student success, retention, and graduation; and
  • Experience with Higher Education student software applications such as Banner, Degree works, SSC.
Special Instructions to Applicants

For full consideration, applicants must apply for position number 02611z at; please complete the online application and attach a cover letter, resume, and list of three professional references with contact information..

For Full Consideration, Apply by: January 10, 2018
Posting Date 12/12/2017
Job Close Date
Open Until Filled? Yes
Telework Friendly?
Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Campus Safety Information

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Supplemental Questions

Required fields are indicated with an asterisk (*).

Supplemental Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of Professional References
Optional Documents