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Administrative Support Manager

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Please see Special Instructions for more details.

For full consideration, applicants must apply for position number 01955z at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Position Information

Position Information

Department College of Education and Human Development (CEHD)
Alternate Department Description
Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Restricted Position? No, is eligible for layoff or severance benefits.
Job Category Classified Staff
Role (State) Job Title Administrative and Office Specialist III
Working Title Administrative Support Manager
Job Type Full-Time
Position Number 01955z
Recruit Number Staff - 8403
Working Hours
Location Fairfax
Pay Band Payband 3
Salary Commensurate with education and experience.
Web Announcement

Administrative Support Manager

The George Mason University Division of Advanced Professional Teacher Development and International Education within the College of Education and Human Development invites applications for an Administrative Support Manager. We are seeking a well-organized, self-motivated, and energetic education professional to strengthen our dynamic team. This full-time staff position offers an opportunity to engage in meaningful work in a supportive environment, to interact with a diverse group of students and faculty, and to independently and collaboratively design and enhance our administrative and enrollment functions. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.


The primary responsibilities of this position encompass the following: (1) support an array of administrative functions with a focus on faculty services such as graduate course scheduling, registration and textbook orders; (2) monitor and track enrollment through proactive reporting and advising; (3) support adjunct instructor hiring processes as needed each semester; (4) oversee course evaluation processes to ensure every course is appropriately assessed each semester; (5) manage Professional Development course registrations and communicate course information to students in a timely manner; (6) provide superior office management and division support including responding to incoming inquiries, maintaining electronic files and databases, and scheduling and coordinating appointments and meetings with internal and external groups; and (7) plan and coordinate special events by scheduling catering and managing locations.

Required Qualifications:

Required qualifications include: a bachelor’s degree (or an equivalent combination of education and work experience); excellent organizational and interpersonal skills; a strong ability to learn and explain the complex details of division degree programs; proficiency with technology including advanced word processing, databases, spreadsheets, Web-based applications, and internet research; strong attention to detail; excellent oral and written communication using diverse platforms for multiple audiences; and the ability to work independently as well as collaboratively. Other essential qualifications include excellent problem-solving abilities, high regard for accuracy and precision, and the ability to work effectively with a diverse population as a team member.

Preferred Qualifications:

Preferred qualifications include: proficiency in Ellucian Banner and other university systems, and demonstrated experience handling a wide spectrum of administrative and outreach duties in a university setting, including providing support and program information for division graduate programs through phone, e-mail, and in-person requests.

Special Instructions to Applicants

For full consideration, applicants must apply for position number 01955z at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

For Full Consideration, Apply by: Review of applications will begin continually and remain open until filled.
Posting Date 10/20/2017
Job Close Date
Open Until Filled? Yes
Telework Friendly?
Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at

Supplemental Questions

Required fields are indicated with an asterisk (*).

Supplemental Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of Professional References
Optional Documents