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Communications Officer

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

For full consideration, applicants must apply for position number 01588z at http://jobs.gmu.edu by October 23, 2017; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Applicants must provide a valid e-mail address, as all communications from the department will be electronic.

Position Information

Position Information

Department University Police
Alternate Department Description
Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Restricted Position? No, is eligible for layoff or severance benefits.
Job Category Classified Staff
Role (State) Job Title Emergency Coordinator I
Working Title Communications Officer
Job Type Full-Time
Position Number 01588z
Recruit Number Staff - 8373
Working Hours Rotating
Location Fairfax
Pay Band Payband 3
Salary $39,216 with a two percent increase upon completion of academy training.
Web Announcement

Communications Officer

The George Mason University Department of Police and Public Safety invites applications for the position of Communications Officer. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

The Mason Police Department is a fully sworn, nationally accredited police department that provides professional police services to a diverse university population of over 35,000 students, faculty and staff. George Mason University is currently the largest and most diverse university in Virginia with students from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William; as well as at learning locations across the commonwealth of Virginia.

Responsibilities:

The Communications Officer works in the University Police Department’s 24/7 Public Safety Answering Point (PSAP); and performs a variety of communications and operational tasks in support of public safety, security, and law enforcement operations in accordance with existing university, state and federal guidelines. Duties include answering emergency telephone lines, dispatching police officers, managing lost and found items, monitoring the university fire alarm system, monitoring the university closed-circuit television (CCTV) security system, and providing information and customer service to the university community via both telephone and a walk-up window.

Required Qualifications:

National Crime Information Center/Virginia Crime Information Network (NCIC/VCIN) Operator Requirements as set out by the FBI Criminal Justice Information System:

  • No felony convictions or convictions of misdemeanors involving crimes of moral turpitude or gross misconduct;
  • Must not currently be wanted for any crime;
  • Must not have been found guilty by reason of mental illness for any crime;
  • Be a U.S. citizen or have been a lawful resident of the U.S. for the past 10 consecutive years;
  • Be able to pass an extensive background investigation to include a polygraph and psychological assessment;
  • Be able to attend and successfully complete an 80-hour police communications course at the Northern Virginia Criminal Justice Training Academy; and
  • Become certified and maintain a NCIC/VCIN certification.

Job Requirements:

  • Work rotating shifts, including evening and overnight shifts as well as holidays;
  • Work with minimal supervision;
  • Assist the public in a professional manner;
  • Ability to multitask and prioritize in a very busy police communications center;
  • Ability to communicate effectively via telephone and radio;
  • Ability to handle stress under emergency situations;
  • Ability to type at least 30-35 words per minute;
  • Ability to successfully complete a CritiCall skills assessment;
  • Ability to sit for prolonged periods of time;
  • Experience operating computers using Microsoft Windows; and
  • A high school diploma or equivalency.

Preferred Qualification:

  • Previous experience working in a communications center is highly desired.

Both new and current state employees will be required to serve a one-year probationary period upon hire.

Special Instructions to Applicants

For full consideration, applicants must apply for position number 01588z at http://jobs.gmu.edu by October 23, 2017; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Applicants must provide a valid e-mail address, as all communications from the department will be electronic.

For Full Consideration, Apply by:
Posting Date 09/26/2017
Job Close Date 10/23/2017
Open Until Filled? No
Telework Friendly? No
Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Have you ever been convicted of a crime, other than minor traffic offenses?

    (Open Ended Question)

Supplemental Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. List of Professional References
Optional Documents