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Administrative Assistant - Counseling and Psychological Services

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Please see Special Instructions for more details.

For full consideration, applicants must apply for position number 00424z at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Position Information

Position Information

Department UL - Counseling and Psychological Services (CAPS)
Alternate Department Description
Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Restricted Position? No, is eligible for layoff or severance benefits.
Job Category Classified Staff
Role (State) Job Title Administrative and Office Specialist III
Working Title Administrative Assistant - Counseling and Psychological Services
Job Type Full-Time
Position Number 00424z
Recruit Number Staff - 8357
Working Hours
Location Fairfax
Pay Band Payband 3
Salary $35,000-$37,000
Web Announcement

Administrative Assistant – Counseling and Psychological Services

The George Mason University Counseling and Psychological Services (CAPS)—the primary mental health and academic coaching service provider for Mason students—is seeking an organized and detail-oriented Administrative Assistant to provide administrative and operational support. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.


This position serves as the first point of contact for students, parents, faculty and the university community regarding mental health and learning services for George Mason University students. The incumbent will interact well with students presenting with mental health and/or academic concerns. Duties include, but are not limited to the following:

  • Work in coordination with CAPS Office Manager and Leadership Team to provide administrative support to the unit;
  • Prepare and process travel documentation and reimbursements;
  • Maintain and purchase supplies;
  • Coordinate work orders, equipment requests, and space requests;
  • Process hiring paperwork for undergraduate, graduate and wage employees;
  • Create and utilize databases to monitor budget expenditures, computer equipment, resource use, and program participation;
  • Assist with reception desk coverage;
  • Assist with managing calendars, scheduling appointments, and notifying clients of staff absences;
  • Update department website;
  • Maintain self-help media resources/other materials, and study lounge for Learning Services Department;
  • Complete monthly Learning Services and other small program budget reconciliations; and
  • Assist with computer and technology setup, maintenance, and troubleshooting; and
  • Other duties as assigned.

Required Qualifications:

  • Previous relevant administrative experience;
  • Strong oral and written communication skills; and
  • Demonstrated knowledge of Microsoft Office suite programs.

Preferred Qualifications:

  • Bachelor’s degree, or an equivalent combination of education and experience;
  • Experience working in a higher education setting or with the Commonwealth of Virginia;
  • Knowledge of, or willingness to learn, other computer- and technology-based tasks; and
  • Ability to work as a team player to provide excellent customer services.

Because this position handles confidential student information, non-George Mason University students are highly preferred.

Special Instructions to Applicants

For full consideration, applicants must apply for position number 00424z at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

For Full Consideration, Apply by: September 29, 2017
Posting Date 09/15/2017
Job Close Date
Open Until Filled? Yes
Telework Friendly?
Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at

Supplemental Questions

Required fields are indicated with an asterisk (*).

Supplemental Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of Professional References
Optional Documents