Director of Advising and Retention

Position Information

Position Information

Department College of Humanities and Social Sciences (CHSS)
Alternate Department Description

CHSS Undergraduate Academic Affairs

Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Restricted Position?
Job Category Admin or Professional Faculty
Role (State) Job Title Director of Advising and Retention
Working Title Director of Advising and Retention
Job Type Full-Time
Position Number FA34Bz
Recruit Number Faculty - 7115
Working Hours
Location Fairfax, VA
Other Location
Pay Band
Salary $49,000-$54,000; commensurate with education and experience.
Web Announcement

Director of Advising and Retention

The George Mason University, College of Humanities and Social Sciences (CHSS), Office of Undergraduate Academic Affairs seeks candidates for the Director of Advising and Retention. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.


Working in a dynamic and fast-paced academic setting, this position will work collaboratively to coordinate and provide strategic leadership to the college and academic programs in the areas of student advising, student persistence, and degree completion. Reporting to the Associate Dean of Undergraduate Academic Affairs, the incumbent is an integral part of a team that is proactive with respect to activities that can improve the undergraduate student experience from the point of enrollment to the point of degree completion. Duties include:

  • Work with CHSS senior leadership to develop and sustain a vision for increasing student engagement, retention, and completion in the college;
  • Partner with Academic Units to develop and refine advising strategies, activities, and innovative programs to improve student success and degree completion;
  • Develop and implement programs, priorities, and strategies to meet the needs of CHSS students;
  • Define outcomes and develop tools to assess accuracy and effectiveness of advising services within the college, including the preparation of annual reports and programming summaries;
  • Maintain constant liaison and collaboration with academic departments and advisors in the units to ensure that students receive accurate and current information; and
  • Serve on college- and university-level committees focused on academic advising, student retention, and student success.

Required Qualifications:

  • Master’s degree with an emphasis in educational psychology, educational leadership, higher education or student personnel administration, counseling, or a closely related field;
  • Significant experience (minimum of three to five years is preferred) as an academic advisor;
  • Strong knowledge of current issues in higher education including up to date knowledge of advising and retention strategies;
  • Experience with Student Information Systems and/or Advising Software (i.e., Ellucian Banner, DegreeWorks, Student Success Collaborative);
  • Able to work cooperatively in small groups or independently with minimal supervision required;
  • Demonstrated experience with data analysis, reporting, and use of data in decision making;
  • Excellence in verbal and written communication skills, dynamic interpersonal talents, and evidence of a general interest in students and how they progress through college are essential qualities for this position;
  • Evidence of past ability to work effectively with diverse groups; and
  • Flexibility to work some evening and weekend hours is a requirement of this position.

Preferred Qualifications:

  • Familiarity with and evidence of commitment to the educational missions of the humanities and social sciences, and the liberal arts more generally;
  • Two or more years in a role equivalent to Assistant Director in an advising-related position in higher education;
  • Experience managing programs focused on student retention, student success, or related area;
  • Supervisory experience;
  • Demonstrable experience evaluating advising and retention programming;
  • Experience with Business Intelligence and Data Analytics Software (such as MicroStrategy); and
  • Experience with events management or program planning.
Special Instructions to Applicants

For full consideration, applicants must apply for position number FA34Bz at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information. Review of applications will begin after August 25, 2017, and will continue until the position is filled.

For Full Consideration, Apply by: August 25, 2017
Posting Date 07/31/2017
Job Close Date
Open Until Filled? Yes
Telework Friendly?
Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

Required Documents
  1. Cover Letter
  2. Resume
  3. List of Professional References
Optional Documents